Building supply chain resilience in the era of COVID-19: An AHP-DEMATEL approach

COVID-19 pandemic is the worst humanitarian crisis that economies across globe have witnessed. Forced lockdowns, social distancing, and restricted mobility contributed to large scale disruptions in supply chain network. The purpose of paper identify critical factors affecting global evaluate strategies for risk reduction network by making it resilient. Our study incorporates multi-criteria decision approach using Analytic Hierarchy Process (AHP) Decision-Making Trial Evaluation Laboratory (DEMATEL) analyze affected networks with onset COVID-19. AHP method enabled hierarchically rank based on relative weightage while DEMATEL ascertained inter-relationships among classified them into cause effect groups. findings our identified cost–optimization as most significant factor human resource management least important reducing vulnerabilities analysis from indicate government support a causal which can effectively eliminate issues plaguing chains during this pandemic. results aim help policymakers developing resilient framework enhance performance operational capability chain, thereby ensuring sustainability socio-economic well-being all stakeholders involved entire